Privacy Policy

Personal Coaching South Africa Image
Privacy Policy

Effective Date: 10 September 2026

Welcome to Rudi Viljoen ("we", "our", or "us"). Your privacy is important to us, and we are committed to protecting any personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website.


1. Who We Are

Business Name: Rudi Viljoen
Location: Tzaneen, Limpopo, South Africa


2. Information We Collect

When you complete our enquiry or contact form, we may collect the following personal information:

  • First Name
  • Surname
  • Contact Number
  • Email Address
  • Any information you choose to include in your enquiry or message

We only collect information that is necessary to respond to your enquiry and provide our automotive services.


3. How We Use Your Information

Your information may be used to:

  • Respond to your enquiries
  • Provide quotations for requested services
  • Contact you regarding bookings or appointments
  • Communicate updates relating to your enquiry
  • Improve our customer service
  • Maintain internal customer records
  • Comply with legal obligations where required

We will never use your personal information for purposes unrelated to your enquiry without your consent.


4. Email Communications

If you contact us through our website, we may communicate with you via email or telephone regarding your enquiry.

We do not send unsolicited marketing emails (spam). Should we introduce newsletters or promotional communications in the future, you will always have the option to opt out.


5. Cookies

Our website may use cookies to improve your browsing experience.

Cookies may be used to:

  • Remember website preferences
  • Analyse website traffic
  • Improve website performance
  • Enhance user experience

Most web browsers allow you to disable cookies if you prefer.


6. Website Analytics

We may use website analytics tools such as Google Analytics or similar services to better understand how visitors use our website.

These tools may collect anonymous information including:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • General geographic location
  • Referring websites

This information cannot normally be used to identify you personally.


7. How We Protect Your Information

We take reasonable technical and organisational measures to safeguard your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we strive to protect your information, no method of electronic transmission or storage is completely secure.


8. Sharing Your Information

We respect your privacy.

We do not sell, rent or trade your personal information to third parties.

Your information may only be shared when:

  • It is necessary to provide our services
  • Required by South African law
  • Required by a lawful court order
  • Necessary to protect our legal rights

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to your enquiry
  • Provide requested services
  • Meet legal, accounting or tax obligations
  • Resolve disputes

Once information is no longer required, it is securely deleted or destroyed where reasonably practicable.


10. Your Rights

Subject to the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where legally permitted
  • Object to certain processing of your information
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.


11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.


12. Children's Privacy

Our website and services are intended for individuals aged 18 years and older.

We do not knowingly collect personal information from children under the age of 18.


13. POPIA Compliance

Exotic Automotive is committed to complying with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

We process personal information lawfully, fairly and transparently, and only for legitimate business purposes.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our business operations or our website.

Any updates will be published on this page together with the revised effective date.


15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.


POPIA Notice

By submitting your personal information through the enquiry form on this website, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information for the purpose of responding to your enquiry and providing our automotive services in accordance with the Protection of Personal Information Act (POPIA).